Users can re-set their password before logging in or from within the dashboard.
Jump to:
Resetting your password in the sign in page
On the dashboard sign in page, use the Forgotten password? link to start your journey
After clicking the Forgotten Password? link you'll be sent to the reset password page:
Here, all you need to do is enter the email address for your user account and then click the "Request password reset" button.
You will then receive an email from us with further details. So please ensure you check your spam / junk folder and add nestegg.ai to your white / trusted list in your email settings.
Change your password when logged in
To change the password from within the dashboard, click the Profile icon in the bottom left of the page and then click "Profile" from the resulting menu.
Here you can change your password, so long as you know your current password. If you don't remember your password, log out and follow the steps here.
In the Edit Your Profile page, enter your current password and then enter a new password.
Your new password must meet the following rules:
Password contains at least one digit.
Password contains at least one lowercase letter.
Password contains at least one special character.
Password contains at least one uppercase letter.
Password meets the required length of 8 characters or more.
We will let you know how strong your new password is and if it meets each of the above rules. The aim here is to be all green! With a strong password that meets the rules:
Once you have a strong password that meets the rules, you can click on the Save Changes button and your new password is set!